CasinoJoy launched in 2018 as part of Genesis Global Limited’s catalogue of online casinos. It is a sister site to other Genesis Global casinos like Vegas Hero, Genesis Casino, and Casino Cruise. The good news is that CasinoJoy is not a cookie-cutter version of its sister sites, but the great news is that the site enjoys Genesis’s full network of games, support, payment solutions, and management.
CasinoJoy is fully licensed by the Malta Gaming Authority, Curacao, and the UK Gambling Commission. It is dedicated to offering players an immersive gaming experience that offers all the joys found in a brick and mortar casino. The games provided are developed by the best software companies in the business including Net Ent, Play’n GO, Evolution Gaming, and Yggdrasil.
CasinoJoy‘s live dealer tables are provided by Evolution Gaming, which is one of the best purveyor’s of live dealer fare around. The game offerings are traditional favourites like BlackJack, Hold’em Poker, Roulette, Baccarat, Dream Catcher, and Shake the Plate. Live dealer tables provide the most realistic casino experience outside a physical building.
Evolution Gaming’s setup is very simple. The live dealers man a full table and communicate with players through chat. The video is high-definition and streamed through a series of cameras. The player is made to feel as though they are sitting right at the table. The gameplay is fast-paced and dealers uphold fair play standards. All dealers are professionals who work out of live casinos and have years of experience.
CasinoJoy is fully available via Android, IOS, and Windows operating systems. The casino runs off of HTML5 and only requires a browser to play. No app download is needed and gameplay can be enjoyed on both smartphones and tablets. The full range of games are available on mobile as well as all payment solutions.
CasinoJoys current sign-up bonus is a £1000 deposit match segregated into four separate deposit bonuses. The bonus is accompanied by a free spins bonus of up to 200 spins on Starburst. The spins are awarded for a player’s first deposit, which also offers a 100% match up to £200. The second deposit matches 50% up to £100, the third deposit matches 25% and up to £300, and the fourth deposit also matches 25% up to £300. Minimum player deposit is £10. In order to enjoy the maximum bonus amount players have to deposit the maximum load-in. In addition, the bonus is attached to a wagering requirement.
CasinoJoy accepts major credit cards, traditional bank transfers, and e-money transfer services. Both deposits and withdrawals can be made through the cashier tab. The cashier page contains full information on the types of payment methods accepted. Major cards like Visa and Mastercard are covered as well as e-money services like Neteller and Skrill. E-money transfers are instant, credit cards take up to three days, and bank transfer can take up to seven days. Withdrawals take longer than deposits and there is a cash-out limit.
CasinoJoy offers support through email, live chat, and phone. The hours of service range from 0800 hours and 0100 hours seven days a week. Live chat is the fastest connection but phone services allow better communication. There is also a detailed FAQ’s page as well.